Clients:
- Keep clients happy and deliver unparalleled customer service by providing highly secure access to data and voice applications, wireless networking, and even video. Process transactions quickly and accurately and make it easier for clients to access your products and services.
Finance and Insurance
Deliver Better Service to Your Clients
Now more than ever it's critical to keep your clients happy and deliver unparalleled customer service. Cisco Small Business Solutions offer an affordable way to help you deliver that level of service, communicate more effectively, and strengthen your competitive advantage through integrated voice and data networking.
By providing secure access to data and voice applications, wireless networking, and even video, you can handle customer transactions quickly and accurately, and make it easier for clients to access your products and services.
What can we do for your business?
Contact us to learn more and get exactly what you need.
Cisco Connected Insurance Solution for AMS360
The AMS 360 application integrates with the Cisco Smart Business Communications System and is designed specifically for insurance agencies to help you get the most from your Cisco Small Business Solutions. In addition to helping you improve communication with customers and staff, these applications can also help you better manage your business.
Cisco and Vertafore have partnered to offer you an integrated solution that combines the latest in communications technology with AMS 360, an advanced insurance agency management system. This powerful solution streamlines workflow's and enhances customer service capabilities by automatically presenting relevant customer information by role (receptionist, producer, and accountant), from AMS 360 upon an inbound call. Electronic policy and investment records, policy and investment management, and claims management are all connected, providing everything you need to keep your firm operating at peak efficiency.
| Cisco Connected Insurance Solution for AMS360 Features and Benefits | |
|---|---|
| Screen pops | Matches caller ID to client record and automatically displays critical client information onscreen. |
| Dial pad and client search field | Expedites outbound calling and client lookups. |
| Policy summary field | Displays all customer policies giving CSR an opportunity to sell additional policies and provide well-informed and personalized customer service. |
| Claims summary field | Provides instant access to recent claims allowing CSR to handle claim inquiries quickly and efficiently. |
| RSS feeds | Provides timely news about issues affecting the industry. |
| Google maps | Displays map of client location enhancing CSR's ability to assess certain policy risks. |
| Launch pad | Displays one-click links to frequently accessed information. |
| Anytime, anywhere access | Optimizes employee flexibility and productivity with access that lets CSRs securely access AMS data from a remote location. |
Contact us to learn more and get exactly what you need.
HealthcareTechnology has played a big part in health care for decades. But today, technology plays a starring role in improving the way doctors provide care, enabling them in more ways than ever before to be responsive to patients and connected to case information.
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Curing the Pain of Inefficient Communications
Like most doctors in a small practice, you are constantly communicating with patients, staff, and other healthcare professionals. Now there is an affordable way to communicate more effectively and efficiently. Cisco Small Business Solutions provide secure access to data and voice applications, wireless networking, and even video. This enables your practice to have the information and communications when and where you need them to:
- Easily access patient information on treatments or medications
- Decrease phone callbacks to patients, other practices, pharmacies, or labs
- Save time scheduling patient appointments, answering questions, or completing forms
This frees you up to spend more time on what's most important, focusing on patient care.
What can we do for your practice?
Contact us to learn more and get exactly what you need.
To get more value out of the Cisco Smart Business Communications System, you can add applications designed specifically for healthcare practices. These applications help you improve communication with patients and staff, and better manage your electronic medical records (EMR).
The Cisco and Allscripts MyWay™ Solution
Cisco and Allscripts have partnered to offer you an electronic health records solution that implements the latest in communications technology to save you time and money.
Key Features:
- Automated patient reminders free staff time for other tasks because patients are automatically notified about upcoming appointments.
- Flexible messaging instantly notifies you to send text, voicemail or email messages directly to physicians to notify them of refill requests, appointment changes, or clinical alerts.
- Intelligent call routing increases office efficiency by automatically routing patient calls by pre-defined patient demographics to identified departments or persons in your practice.
- Automated patient record lookup provides enhanced patient care because patient information is automatically displayed on the phone or computer screen when an existing patient calls your office.
- Click to call reduces time to do simple tasks by dialing phone numbers automatically.
Key Benefits:
- Reduced Operational Costs associated with running a practice
- Easy Management of the communications networks (phone and data)
- Improved Quality of Care through real time data access
IPcelerate IPsmartClinic
Enhance your business with the IPsmartSuite™ application from IPcelerate, a business telephony solution that enhances the desktop environment for your healthcare company. IPsmartSuite uses icons familiar to what you see in today's most popular cellular and PDA devices to give your employees and your patients easy access to key operations in your organization.
Key Benefits:
- Improved patient relations
- Works out of the box and requires minimal ongoing management
- Enhanced communication with clientele and employees
- Safer and more secure work environment
Contact us to learn more and get exactly what you need.
- Keep accurate accounting: Digital IP surveillance systems watch over your inventory and monitor intruders as well.
- Consolidate costs: Save money by implementing a single solution for all your phone and data networking needs.
- Stay safe: Our secure, reliable data storage systems keep your customer information safe and your company PCI compliant.
- Stimulate sales: When customers can find it, they can buy it. Make it easy for them with a network that enables staff to check stock from any store.
- Reduce long lines: Our IP networks allow faster transmissions and credit card authorizations.
- Affordable, easy leasing programs with Cisco Capital
- Upgrades on the most powerful communications technology
- Award-winning service and support
- Easily manage staffing tasks by setting up electronic employee clock-in/clock-out, scheduling, overtime controls, notifications, and alerts.
- Manage productivity by setting up task alerts and messaging.
- Advertise to customers by broadcasting new product images using company IP phones.
- Monitor and review customer interactions to help ensure a positive customer experience.
RetailManaging inventory, organizing employees, and keeping customers happy - the basics of a successful retail operation - haven't changed much over the years. However, the ways you achieve these goals have evolved. With the right technology, you can do more with less. Strengthen Your Competitive Advantage"How can I stay competitive?" is a question that smaller retailers are all too familiar with. When it comes to attracting and retaining customers, increasing sales and minimizing theft, Cisco Small Business Solutions can help strengthen your competitive advantage. By providing a foundation to securely connect your employees, customers, and suppliers, Cisco Small Business Solutions help your business run more efficiently so your retail store can: What else can Cisco offer your business?
Invest now and let Cisco help you run more efficiently today. Contact us to learn more and get exactly what you need.
IPcelerate IPsmartStore (Part of IpsmartSuite)Productivity manager. Staff scheduler. Business stimulator. A powerful phone-based retail application. IPcelerate's IPsmartSuite features a familiar interface that helps you manage staff productivity with ease, advertise to customers using your IP phones, and more. It's simple to set up and maintain and requires little IT involvement. Use the IPcelerate's IPsmartSuite to: Contact us to learn more and get exactly what you need.
Cisco Solutions for Sports and EntertainmentCisco products and solutions aren't just for high technology firms and traditional offices. Below are just a few examples of the creative ways in which companies just like yours have used Cisco technologies to serve customers better, work from anywhere, and save money. |
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